cancellation policy & covid-19
PRIOR TO YOUR BOOKING:
I really want to keep you & my family as safe as possible! Please be respectful & adhere to TCBT terms of entry.
**IF YOU ARE COVID-19 POSITIVE YOU MUST RESCHEDULE YOUR APPOINTMENT**
I appreciate your understanding that there are vulnerable & immune compromised clients who I have a duty of care to keep safe whilst receiving my services. Being a home business, my priority is also to keep my family safe.
FIRST TIME CLIENTS: Appointments over the value of $100 will require a 100% deposit in order to confirm your booking. Please pre-pay the full amount online when booking.
The Conscious Beauty Therapist may require a booking fee of 50% for existing clients should the need arise.
Due to the high volume of late cancellations & no shows for waxing, these services must be booked & pre-paid online.
24 HOURS PRIOR TO YOUR BOOKING:
If you need to cancel your appointment, please give a minimum of 24 hours notice.
100% of the service fee will incur for a late cancellation or no show.
*This also applies for gift vouchers.
ON THE DAY OF YOUR BOOKING:
For health & safety, it is recommended you arrive to your appointment alone. A parent or guardian may attend with clients under the age of 18 years or clients who require a carer to be present during their appointment.
TCBT is a home business located in the rear building of our family home.
*PLEASE DON'T GO TO THE FRONT DOOR* You can access the beauty studio by walking down the driveway on the right.
Thank you for your understanding & cooperation.